1. Introductory ProvisionsThis document (“Policy”) explains how we process personal data of users interacting with the website www.soft-sport.com (“Website”), and how cookie technologies are applied.
The Policy has been drafted in accordance with Regulation (EU) 2016/679 (“GDPR”) and aims to ensure transparency in the field of personal data protection.
“Personal Data” (“Data”) means any information that directly or indirectly identifies a natural person (for example: name, email address, IP address).
By using the Website and agreeing to cookie settings, you confirm your consent to the terms described herein. If you do not agree, you may disable cookies in your browser or contact us with a request to delete your Data.2.
What Data We May CollectWe work only with information that is necessary for the functioning of the Website and serving users.
2.1. Information voluntarily provided by you:email address;content of your message or enquiry (including Data you decide to provide).
2.2. Data collected automatically:IP address (used for security, optimization and language interface settings; not used for marketing or targeting);technical logs (time of access, pages visited, error information, referral links).
2.3. Information from third parties:
In case of integration with external platforms (analytics, social networks), we may receive additional data from them.
3. Why We Use Your DataThe purposes of Data processing are always limited and correspond to legitimate grounds under GDPR:responding to enquiries (Art. 6(1)(b) GDPR);
ensuring stability and security of the Website (Art. 6(1)(f) GDPR);compliance with legal obligations (Art. 6(1)(c) GDPR);protection of our legitimate interests against fraud or misuse (Art. 6(1)(f) GDPR);use of cookies for analytics and service improvement (Art. 6(1)(a) GDPR).
4. CookiesCookies are small files that the browser stores on your device to support the functioning of the Website.
Main categories of cookies:Essential – necessary for functioning (navigation, security, saving language settings)
Analytics – help understand how users interact with the Website (e.g., via Google Analytics). Data is anonymous.You have the right to refuse the use of cookies in browser settings or through special tools (e.g., Google Analytics Opt-out).
5. Data ProtectionWe apply modern technical and organizational measures to protect Data:encryption and pseudonymization;limited access for authorized staff;regular security checks.In case Data is transferred outside the EEA, we rely on Standard Contractual Clauses (SCC), adequacy decisions by the European Commission, and additional safeguards.
6. Your Rights as a Data SubjectYou may exercise any of the rights guaranteed under GDPR:access to Data (Art. 15 GDPR);rectification (Art. 16 GDPR);erasure (“right to be forgotten”) (Art. 17 GDPR);restriction of processing (Art. 18 GDPR);data portability (Art. 20 GDPR);objection to processing (Art. 21 GDPR);right to refuse automated decisions (Art. 22 GDPR);withdrawal of consent (Art. 7(3) GDPR).
7. Data RetentionWe do not store Data longer than necessary for the purposes defined in this Policy, or as required by law. After the retention period ends, Data is deleted or anonymized.
8. Contact InformationIf you have any questions regarding
Data processing or this Policy, please contact us at: info@soft-sport.com9.
ComplaintsEU users may contact their national data protection authority (list available on the EDPB website: edpb.europa.eu).
We recommend contacting us first so we can promptly resolve the issue.
10. Age RestrictionsThe Website is not directed at persons under 18. If such data has been provided by a child, we ask parents or guardians to contact us for its deletion.
11. Third-Party ResourcesOur Website may contain links to other resources. We do not control the privacy policies of third parties and recommend reviewing their terms separately.
12. Automated Decision-MakingWe do not use algorithmic profiling or automated decisions that could significantly affect users. All key decisions are made with human involvement.
13. Policy ChangesWe may update this Policy from time to time. The updated version takes effect upon its publication on the Website.
Last updated: 30.09.2025.